|"...In the wee hours of July 15, a fire started on a deck of the two-story wood frame building in Walnut Creek, Calif., that had been home to WildPackets, Inc for the past 12 years.
"...However, aside from two hard drives--one from a Macintosh and one from a PC--nothing of value was recovered from the former home of this 60-plus employee network traffic monitoring company. The losses included the most recent 70-tape backup library of the company's intellectual property, customer records and financial reports.
"...Before passing by the rest of this story, make sure you can answer these simple questions:
"...WildPackets' hopes of a speedy restore were dashed when it discovered that an archived AIT-3 tape in the company's on-site fireproof box looked OK, but the intense heat made the tape so brittle that it crumbled when salvage experts at Computer Conversions Inc. tried to load it.
"...It was a pure stroke of luck that the disk contained WildPackets' Intuit Inc. QuickBooks Accounting package. Wild Packets was able to restore its accounts receivable, invoices and many customer records from this system.
"...To file insurance claims properly and promptly, WildPackets needed detailed records of the equipment it lost in the fire, including information such as the purchase price, date of purchase and replacement value.
WildPackets reconstructed most of this information from state tax records (a good incentive to accurately list all business assets) and from receipts stored at the tax preparer's office.